Returns Policy

Author: Cloudshopper Support  

WHAT can be returned?
Items that are faulty, not as described or incomplete.

WHEN do items need to be returned by?
You have 14 Days from day of purchase.

WHERE do items need to be returned to?
Send items to:

PO BOX 453
Sunshine, VIC 3020

HOW do customers return items?
You will need to provide proof in the way of photos or videos and will need to get an RA form.

SHIPPING for returns?
Depending who is at fault we will decise who pays for shipping, we are very reasonable. If you are returning your item for a warranty claim, shipping will need to be done by the buyer.

CREDIT for returns?
You will be credited for returns once a decision has been made and you have been approved.

Packing materials?
All returns must have original packaging for a full refund.